Refund and Return Policy

We go out of our way to verify your product will work as intended for years of trouble-free use. If an issue does arrive please contact us. The arcades can be repaired without ever having to move or ship them back to us. 

 - If the product needs to be returned the customer is responsible for return shipping to us. For arcades, it must be correctly crated using a pallet and foam/wrapping to protect it. Pay shipper for the insurance. Arcade must be in unused condition. No physical damage. 

- Circumstances for returns/refunds

The product must be unused and in new condition still in its original unopened packaging

 

- What customers are required to do
 The customer is responsible for shipping costs to and from 705Arcade. All issues can be resolved with troubleshooting over email, live chat, facebook chat. Please contact us with any issues. 

 

 - Under what circumstances do we offer returns and refunds
The product must be new in unused condition

 

We do not offer any refunds for custom-made products as these are specifically made to the customer's taste or during custom arcade builds.

 

Verify you have the means before purchasing. 

- Timeframe in which we accept returns
 14 days from the time delivered

- When customers can expect a refund
 7 days after product is returned to 705Arcade in new unused condition

-Damage during shipping
Our products are shipped fully insured for the full value. If damaged during shipping contact us.