Frequently Asked Questions
Quick answers to the questions buyers usually ask before ordering a custom or ready-to-ship arcade machine from 705Arcade.
Ordering & Pricing
Do you sell both custom and ready-to-ship machines?
Yes. Some machines are already built and ready to go, while others are made to order as custom builds.
When is payment due on a custom build?
Custom builds are paid in full before the build starts. Shipping is separate and can be paid once the machine is complete and the final delivery details are confirmed.
Can I ask questions before buying?
Absolutely. Texting before purchase is encouraged if you want help choosing a build, confirming availability, or getting a shipping quote.
Is shipping included in the product price?
No. Shipping is quoted separately so the final delivery cost can be based on the exact machine and destination.
Shipping & Delivery
Do you ship across Canada?
Yes. 705Arcade works with buyers across Canada and has experience shipping machines long distance.
Can shipping be paid later?
Yes. Shipping can be paid once the build is complete and the final delivery details are confirmed.
Is pickup available?
Pickup may be available by appointment. Please text before showing up so timing can be confirmed.
Build Quality & Features
What makes 705Arcade different?
The site shows real documented builds, detailed product pages, in-progress work, and more original photo and video proof than most arcade builder sites. The machines are built to feel like real arcade machines, not flat-pack novelties.
Do the machines include custom artwork?
Many custom builds include custom artwork. You give us the theme direction you want, our artist creates custom artwork for your machine, and the design is sent to you for review before printing and installation.
Can I ask for changes to the artwork before it is printed?
Yes. The artwork is shown to you first, and changes can be made before it is printed and installed on the machine.
Do you use duplicate or filler game lists?
705Arcade puts a lot of focus on cleaner game libraries, real usability, and stronger overall setup quality.
Setup, Support & Ownership
Are the machines plug-and-play?
Yes. The goal is to make setup simple, so the machine feels easy to use once it arrives.
Do the machines come with a warranty?
Yes. 705Arcade machines include a 1-year warranty.
Can I get help after delivery?
Yes. Remote text support is available after delivery if you have setup questions, need guidance, or want help getting something sorted out.
How durable are the machines?
They are built to the same standard as our commercial arcade machines, with commercial and industrial-grade parts chosen to stand up to the rigors of public use and long play sessions.
Where can I see more real machines you have built?
The Past Builds page and In Progress Builds page are the best places to see real documented work.
Returns & Policies
Are custom machines refundable?
No. Custom arcade machines are final sale.
Can a ready-to-ship machine be returned?
Only if the package has not been opened, and return shipping is the buyer’s responsibility.
Where do I read the full shipping and return policy?
You can read the full policy on the Shipping, Returns & Refunds page.
Still Have Questions?
If you want direct help with a custom build, a ready-to-ship machine, availability, or shipping, text 705-207-7452.